Derek A.

Senior Site Reliability Engineer / Engineering Manager

• Operate and improve large-scale Splunk / LogScale telemetry systems processing approximately 3 petabytes per day, growing 80% year over year, across AWS and on-prem infrastructure.
• Improved reliability, observability, and automation across a 20,000-node Linux fleet by building Python-based internal tooling, monitoring services, and workflow automation.
• Reduced PagerDuty noise by 400+ incidents per month across Thanos / Prometheus and LogScale alerting pipelines through Claude-assisted analysis and PR-generation workflows with backtested metrics.
• Built an AI-powered Zoom transcript processor in about 8 hours that outputs Slack, Google Doc, and Gmail-ready summaries, action items, and leadership coaching signals.
• Cut one triage pipeline from 3,533 tickets to 38 actionable items using JQL scoping and LLM-assisted description analysis.
• Automated the full 21-day sprint management cycle across 10 phases, removing 2-3 hours of repetitive Jira work per sprint for a 9-person team.

Site Reliability Engineer

• Launched Alchemy Defense Cloud, a managed Splunk service on AWS, and helped plan, build, and operate 10 customer environments.
• Supported a 20-member SOC with managed monitoring, Splunk operations, and Nessus-based vulnerability scanning across multiple industries.
• Created 15 Ansible playbooks that improved repeatability, secure operations, and engineering efficiency across customer and internal systems.

Principal Consultant

• Delivered SIEM, threat intelligence, and security operations consulting within a firm serving 500+ clients.
• Mentored 10 consultants, delivered 30 trainings, and created reusable enablement content that improved onboarding and skill growth.
• Earned two promotions while contributing client delivery, labs, onboarding materials, and practice development.